Shipping & Returns
- What shipping options are available?
- WARRANTY:
- Do you ship outside of the USA?
- Do you ship to Alaska and Hawaii?
- What could cause a shipping delay?
- What is your Returns Policy?
Q: What shipping options are available?
Regular ground shipping via ups and FedEx is standard, expedited shipping is available upon request.
Q: What could cause a shipping delay?
Shipping delays can potentially happen when the wrong address is entered. If the shipping company can not deliver the package due to weather, or during holidays.
Q: What is your Returns Policy?
All returns require prior authorization. A Return Merchandise Authorization (RMA) number must be obtained from The JP Shop within 1 week / 7 days of receiving your merchandise in order to receive a refund. The JP Shop will only accept new, unopened items for return. We will not accept ANY electrical item, including lights for return, NO EXCEPTIONS. Any return after 1 week / 7 days will be eligible for an in-store credit. No return received after 30 days will be accepted.