Shipping & Returns
- What shipping options are available?
- Do you ship outside of the USA?
- Do you ship to Alaska and Hawaii?
- What could cause a shipping delay?
- What is your Returns Policy?
Regular ground shipping via ups and FedEx is standard, expedited shipping is available upon request.
Shipping delays can potentially happen when the wrong address is entered. If the shipping company can not deliver the package due to weather, or during holidays.
All returns require prior authorization. A Return Merchandise Authorization (RMA) number must be obtained from The JP Shop within 1 week / 7 days of receiving your merchandise in order to receive a refund. The JP Shop will only accept new, unopened items for return. We will not accept ANY electrical item, including lights for return, NO EXCEPTIONS. Any return after 1 week / 7 days will be eligible for an in-store credit. No return received after 30 days will be accepted.