Shipping & Returns

  1. What shipping options are available?
  2. WARRANTY:
  3. Do you ship outside of the USA?
  4. Do you ship to Alaska and Hawaii?
  5. What could cause a shipping delay?
  6. What is your Returns Policy?

Q: What shipping options are available?

Regular ground shipping via ups and FedEx is standard, expedited shipping is available upon request.

Q: WARRANTY:

All parts are covered only by the Manufacturer's Warranties and/or Guarantees

Q: Do you ship outside of the USA?

We currently do not offer international shipping

Q: Do you ship to Alaska and Hawaii?

Not at this time.

Q: What could cause a shipping delay?

Shipping delays can potentially happen when the wrong address is entered. If the shipping company can not deliver the package due to weather, or during holidays.

Q: What is your Returns Policy?

All returns require prior authorization. A Return Merchandise Authorization (RMA) number must be obtained from The JP Shop within 1 week / 7 days of receiving your merchandise in order to receive a refund. The JP Shop will only accept new, unopened items for return. We will not accept ANY electrical item, including lights for return, NO EXCEPTIONS. Any return after 1 week / 7 days will be eligible for an in-store credit. No return received after 30 days will be accepted.
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